Refund policy
We always hope you’ll be happy with an order from us, however we completely understand if you change your mind. As long as you contact us within 14 days of receiving your order, we'll do our best to accommodate your request.
While returning the item to us, please use a tracked service and keep any receipts in case the items are damaged or lost in transit. Once we received the returned item, we will process your refund or replacement asap.
Delivery costs are not refundable unless we are at fault.
We have a 14-day return policy, which means you have14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
To start a return, you can contact us at support@homexpressions.uk
You can always contact us for any return questions at support@homexpressions.uk
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.