We always hope you’ll be happy with your order, but we completely understand if something isn’t quite right. If you need to return an item, please contact us within 7 days of receiving your order, and we’ll do our best to accommodate your request.
Please note: Custom-made products are non-returnable unless we are at fault. If there is an issue with your custom order, please inform us within 4 days of receiving it so we can resolve it as quickly as possible.
When returning an item, please use a tracked service and keep any receipts in case the item is lost or damaged in transit. Once we receive the returned item, we will process your refund or replacement as soon as possible. Delivery costs are non-refundable unless we are at fault.
